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Nigeria
About Us
Step into Rojud Fashion store and experience a world of timeless elegance and exquisite craftsmanship. Discover curated collections that blend contemporary fashion with a touch of vintage allure. From luxurious fabrics to impeccable tailoring, each piece tells a story of sophistication and style. Let us guide you through a personalized shopping journey where beauty and attention to detail converge, leaving you inspired and adorned with a touch of undeniable charm."
Shipping Policy
We are delighted to offer reliable and efficient shipping services to ensure your purchases from Afritia reach in a timely manner. Here are the details of our shipping policy:
1. Shipping Destinations:
We currently ship Nationwide and Worldwide.
2. Order Processing Time:
Once your order is placed, we strive to process it promptly. Most orders are processed within 1-2 business days, excluding weekends and holidays. Please note that personalized or made-to-order items may require additional processing time, and specific details will be mentioned on the product page.
3. Shipping Methods and Timeframes:
We partner with reputable shipping carriers to deliver your package securely. The available shipping methods and estimated delivery timeframes are displayed during the checkout process, and the actual delivery times may vary depending on your location and any unforeseen circumstances beyond our control.
4. Shipping Costs:
Shipping costs are calculated based on the destination, package weight, and shipping method selected. The applicable shipping charges will be displayed during the checkout process before you finalize your purchase. We may offer free shipping promotions on eligible orders, and any such promotions will be clearly communicated.
5. Tracking and Notifications:
Once your order is shipped, we will provide you with a tracking number, if available. You will receive notifications via email or SMS regarding the status of your shipment, including tracking updates and estimated delivery dates.
6. Customs and Duties:
Please be aware that international orders may be subject to customs fees, taxes, or import duties imposed by the destination country. These additional charges are the responsibility of the customer, and we recommend contacting your local customs office for further information before placing an international order.
7. Address Accuracy:
It is important to provide accurate shipping information during the checkout process. We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses provided by the customer.
8. Shipping Restrictions:
Certain items may have shipping restrictions or limitations based on local regulations or carrier policies. We will communicate any such restrictions on the product page or during the checkout process.
We strive to ensure a smooth and reliable shipping experience for our valued customers. If you have any questions or require assistance regarding shipping, please feel free to contact Afritia customer support team.
Thank you for choosing Rojud Fashion store, and we look forward to delivering exceptional products to your doorstep.
Return Policy
We strive to ensure your complete satisfaction with your purchase from Rojud Fashion store. If, for any reason, you are not entirely pleased with your item(s), we offer a hassle-free return policy within 15 days of purchase. To initiate a return, kindly ensure that the item(s) are in their original condition, unworn, and with all tags and packaging intact. Please include the original receipt or proof of purchase with your return.
You can request a return by contacting Afritia customer support team. They will guide you through the return process and provide you with a return shipping label. Once we receive the returned item(s) and verify their condition, we will issue a refund or store credit, depending on your choice.
Please note the following important considerations:
- All returned items are subject to inspection before a refund or store credit is issued.
- Certain items, such as personalized or final sale items, may not be eligible for return unless there is a manufacturing defect or damage during transit.
- Return shipping costs are the responsibility of the customer, except in cases where the item(s) received were incorrect or damaged.
At Rojud Fashion, we value your satisfaction and aim to make the return process as seamless as possible. If you have any further questions or need assistance, please don't hesitate to reach out to our dedicated customer support team.
Thank you for choosing Rojud Fashion, and we look forward to providing you with an exceptional shopping experience.
Privacy Policy
At Rojud Fashion store, we are committed to protecting your privacy and safeguarding your personal information. This privacy policy outlines how we collect, use, disclose, and secure the information you provide to us. By accessing or using our services, you consent to the practices described in this policy. Kindly read https://afritia.com/privacy-policy for more details.
If you have any questions, concerns, or requests related to your privacy or this policy, please contact our designated privacy officer using the contact information provided on our website.
Thank you for entrusting us with your personal information.